Account deletion
Delete your Mindex account
Mindex is a private knowledge-map app. You can delete your account from the mobile app settings, or request deletion by email if you cannot access the app.
In the app, open Settings, scroll to the bottom, and choose Delete Account. This removes your Firebase Authentication account, your Firestore profile/workspace data, and files stored under your private user Storage folder.
If you cannot sign in, email datenschutz@pinedapps.de from the email address connected to your account and include “Mindex account deletion” in the subject.
Security logs may be anonymised within 30 days and limited records may be retained only where German or EU law requires it. If paid plans or add-ons are used, limited billing and entitlement records may be retained where required for tax, accounting, fraud-prevention, support, or legal-defence purposes; full card or payment details stay with the payment provider.